If that fails, you might have to search your running processes to find and kill the zombie Zoom process. Now that we are in Terminal, we just need to type one command. Force Zoom to Quit When It Is Misbehaving Click on applications, then click on utilities, and you should see a Terminal inside that folder. Or, you can also access it from the applications folder.
You can simply open for spotlight, in Terminal, and then choose it. I’m going to walk you through how to force Zoom to quit when it goes zombie on you. This kid sometimes give you more power than you might feel comfortable with, but trust me. This app is called Terminal, and it allows you two do things on your Mac from the command line.
To get started, we need to launch an app that you may have never used before. Here is how you can force Zoom to quit when it refuses to properly shut down. Fortunately, a simple Terminal command can come to your rescue in this instance. That means you cannot re-launch it to join new Zoom meetings. No matter what you do, it simply will not completely quit. Once in a while, though, the app gets stuck.
This time you should get a pop-up window showing that you are up to date and running the latest version of the application.For the most part, Zoom is a fairly well-behaved app in macOS. When the installation process is completed, Zoom will automatically close and re-open itself. Select in the upper left corner, then select Check for Updates. from the menu that appears. Search for " Zoom" in the pop-up window that appears, then double-click the application to open it. Select the magnifying glass icon in the upper right corner of your screen. If you do not get the message that you are up to date and instead see that there is an update available, go through the update process until your Zoom application is up to date. This time you should get a pop-up window showing that you are up to date. Make sure to verify that the update has been successfully installed. It may take a few moments for Zoom to update. The application will close, and you will see this loading bar. (Note: This update window may pop up on its own without needing to check for updates. Click the blue Update button if it appears. Zoom will tell you if there are updates available. 
Click on your user portrait/icon in the top right of the Zoom Application, then select Check for Updates. Sign in if your are prompted to do so and make sure to use the "SSO" option. Go to the Start Menu, type in Zoom, then click the Zoom App Icon. Skip down to the directions for the type of operating system you use:
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